Absa Bank Uganda has today released its financial results for 2019 reporting a 19.4% growth in revenue to UGX 405 billion, up from UGX339 billion in 2018.
“We saw steady growth in the bank’s balance sheet and income in 2019. We continue to drive cost efficiencies and manage our portfolio quality as a base for strong earnings. The bank earned more revenue by strategically diversifying income streams and developing a good asset mix which delivered a strong competitive advantage,” said Mumba Kalifungwa (pictured), Managing Director of Absa Bank Uganda.
The bank realized a 13% growth in customer assets with lending to customers increasing to UGX1.334 trillion in 2019 from UGX 1.178 trillion in 2018.
“We were able to advance more credit to our customers by implementing a customer-focused strategy that gave us flexibility to develop tailored financial solutions to help our customers meet their growth ambitions. Growth in customer lending was driven by increased customer engagement, relationship management and a strong focus on lending to the SME and trade sectors, which are significant drivers of the economy,” Mr. Kalifungwa stated.
The bank registered a 13% growth in profit after tax, from UGX 69 billion in 2018 to UGX 78 billion in 2019. This resulted in a return on equity of 16.9%, indicating how well the shareholders’ capital is being deployed.
Customer deposits grew by 22% to UGX2.2 trillion in 2019 which Mr. Kalifungwa attributed to increased customer confidence, positive reception of the Absa brand and increased investment in innovative and revamped banking channels.
However, Non-Performing Loans increased to UGX 109.9 billion in 2019, up from UGX 91.3 billion recorded in 2018.
“Our ambition is to become a digitally-led bank that is centred around the ever-changing needs of customers. Today’s customer demands even greater convenience as they look to reduce the amount of time spent banking and therefore our customers should expect more digital innovation from us that will enhance their banking experience. Our investment in digital channels has already started yielding positive results,” Mr. Kalifungwa said.
Last year, the Bank increased investment in digital channels such as enhanced internet banking App, agency banking and first fully digital branch in the market.
“Our growth in costs was attributed to the significant investment in the bank’s highly successful rebranding and separation from Barclays PLC. This was essential to ensure that the bank maintained its customer base by ensuring a smooth and stable transition. This investment paid off and is reflected by the positive reception of the Absa brand in the market,” Mr. Kalifungwa said.
The bank’s total regulatory capital ratio grew to 22%, remaining well above the regulatory requirements.
“We are very well capitalized for the future and continue to have the ability to support our customer’s growth ambitions. We remain a significant player in the banking and financial services sector and a key contributor to Uganda’s economy,” Mr. Kalifungwa concluded.
