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Sheraton Kampala Hotel Resumes Work, Adheres To New Standard Operation Procedures

With Uganda easing the lockdown restriction on the hospitality sector, Sheraton Kampala hotel which opened its doors early this week has tightened and elevated its operation standard procedures to ensure that their guests and staff are protected from any viral contamination in the current pandemic environment.

Apart from the practice of social distancing and wearing of masks, the hotel has gone ahead to deployed enhanced technology to counter a broad spectrum of viruses, set new hygiene and cleanliness protocol/standards and trained Cleanliness Champions, who are staff, certified as experts and are responsible for the hotel’s cleanliness program pull-through leveraging standards and tools.

According to Mr. Jean Phillipe Bittencourt the Sheraton Kampala Hotel General Manager, the hotel has designed various Cleaning protocols which include everything from handwashing hygiene and cleaning product specifications to guest room and common area cleaning procedures.

“We know the world changed and we are all adapting to the way we live and conduct our business. However, at Sheraton Kampala hotel our priority is to protect you and your family and we have taken strict health measures and elevated our cleanliness standard to make the hotel a safe haven to reconnect with your friends and family” Mr. Bittencourt added

He added that, facilities such as the lobby, restaurants, conference centers and meeting rooms furniture have to been rearranged or removed to maintain the social distancing protocol. Also, we have placed floor graphic/stickers, anti -sneeze glass and queue rails in the lobby areas to avoid congestions and minimize body contact, He emphasized

New Hotel offers & Promotions

The current pandemic crisis has changed the perspective of conducting businesses in the hospitality sector and has created new models and opportunities that Sheraton hotel has adopted to keep the hotel operational and stay afloat.

According to Mr. Bittencourt, as we wait for the international travel restrictions to be lifted, the hotel has created various packages that are focused on reconnecting friends and families to take a staycation to catch-up for the time lost apart and Sheraton on the wheels that caters for deliveries and outside catering.  

Further noting, the hotel Staycation packages include the; – Family escape, friends’ getaways, close circle celebrations, cozy weddings, lovebird’s gateways whereas Sheraton on the wheels caters for your door step service in the comfort of your office or home and daily deliveries through Jumia Foods and Safe boda Apps in which you are encouraged to take advantage of” He noted.

“We know the world changed and we are all adapting to the way we live and conduct our business. However, at Sheraton Kampala hotel our priority is to protect you and your family and we have taken strict health measures and elevated our cleanliness standard to make the hotel a safe haven to reconnect with your friends and family” Mr. Bittencourt added

The Sheraton Kampala Hotel is ideally located in the heart of the Kampala capital city and welcomes travelers with a relaxed ambiance and a dazzling array of upscale amenities. The Hotel has a magnificent view of the city skyline from the comfort of our vibrant, high-style and homely decorated guest rooms and suites. Stay fit at our state-of-the-art Fitness Center, complete with a gymnasium, outdoor pool and newly renovated massage rooms. The hotel continues to be an ideal destination for every occasion, from couple’s gateway to family escape and business stays. Also available are spacious meeting and conference rooms, a fully equipped business center with high-speed internet access, fax copying and other secretarial services.  

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Richard Kamya
Richard is a Digital Communication Specialist and an Entrepreneur

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