URA Commissioner General, John Rujoki Musinguzi
Uganda Revenue Authority (URA) has said following a system downtime experienced yesterday afternoon, all its online services have since been restored and taxpayers can access them without any interruptions.
“Additionally, we have accorded taxpayers who have been affected an extension of one (1) day to file their tax returns and pay any taxes due by midnight tomorrow (Thursday 1st July, 2021) without facing any penalties related to late payment,” URA said in a statement.
URA further urges all taxpayers who have not yet paid their due taxes to do so using the following payment options:
a. All URA designated bank branches across the country
b. Online banking/EFT/RTGS
c. Agency banking
d. VISA/MasterCard for Stanbic Bank, ABSA and UBA
e. PayWay services across the country
f. Mobile money (MTN and Airtel)
All URA online and on-call service support platforms are readily available to offer service support to all our esteemed taxpayers;-
a. Toll-free lines 0800-117000/0800-217000
b. Email: services@ura.go.ug
c. Website: http://ura.go.ug
d. Social media: Facebook – URApage | Twitter – @URAuganda
e. URA Customs Help Tool – https://help.ura.go.ug/login for customs transactions and correspondences.
