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NWSC Shines At The Digital Impact Awards 2019

After releasing the nomination list following a comprehensive validation process that started from 6th June to 10th July 2019, the 6th Digital Impact Awards Africa reached a climax last Friday at a grand ceremony to recognize the winners held at Mestil Hotel in Kampala.

Organized by HIPIPO, the categories of the winners ranged from telecommunication firms, banking institutions, e-commerce sites, government institutions among others. The Awards aim at recognizing, celebrating and appreciating different individuals and organizations that are spearheading the use of digital mediums to better serve their communities.

Speaking at the event, Innocent Kawooya, the CEO of HiPipo Limited said that the awards are aimed at recognizing and rewarding individuals and organisations across Africa that are spearheading the use of digital tools.

“The awards recognize organizations and individuals that have enhanced financial and digital inclusion and those leading to continental economic transformation in Africa,” he said.

This year’s awards were held under the theme “include everyone.” Kawooya explained that everyone means the young, the old, the rural, educated and non-educated and that digital technology is one way through which everyone can be reached and included.

National Water and Sewerage Corporation (NWSC) won 3 top awards including the Best Digital Customer Service, Best Digital Customer Experience (Utilies) and Best E-Service/E-Commerce (Silver).

According to NWSC Board Chairman Dr. Eng. Christopher Ebal, the awards showcase the corporation’s excellence in service delivery as demonstrated by its outstanding initiatives, impact of work and inspiration to others.

Maggie Kigozi, president of the Business and Professional Women Uganda and a consultant at the United Nations Industrial Development Organization, who was the guest of honour said if Uganda is to achieve economic development more faster, there is need to embrace digital technology and innovation.

Below is the Full list of 2019 winners:


Africa Best Digital Enabler (Internet, Devices): MTN

Africa Best Mobile App (FinTech and Telecom): Standard Chartered Mobile

Africa Best FinTech Innovator: Craft Silicon: Virtual Banking, Mobile Lending, E-Voucher, Agency Banking

Africa Best Digital Financial Services Platform: Ericsson – Gold
Comviva – Silver

Africa Best Digital Financial Services Integrator/Aggregator: Craft Silicon

Africa Best Content App: StarTimes ON


Best Saving, Lending/Credit Product: MTN MoKash

Best Digital Banking (Online, Mobile, Social Banking): Standard Chartered Bank

Best Mobile Payments: MTN MoMopay (Gold)
Beyonic (Silver)

Best Cards Payments: United Bank of Africa

Best Community Banking: Pride Microfinance Limited:

Best Digital Customer Experience (Financial Services, Telecom, IT): Airtel (GOLD),

Centenary Bank (Silver)

Best Digital Customer Experience (Utilities and Government Services): NWSC

Best Brand on Social Media (Financial Services, Telecom, IT): Centenary Bank

Best Brand on Social Media (Consumer Goods): Bell Lager (GOLD)
Movit (SILVER)

Best Digital Powered Campaign: Stanbic Blue Weekends

Best E-Service/E-Commerce: UMEME (Gold)
NWSC (Silver)

Best Digital Embrace by Non-Consumer Facing Brand: UEGCL,

Commendation for Trade Digitization
Uganda Trade Information Portal
Disruptive Innovation

YO TV: Online Television

Without Commitments

Best Digital Awareness Initiative (Financial Literacy, Technologies, Entrepreneurship): DFCU Battle for Cash

Digital Brand of The Year: Stanbic Bank


Africa FinTech

Leadership Award: Warren D. Carew

FinTech CEO of the Year: Kamal Budhabhatti

Africa’s Financial Inclusion Medal of Honor: Bill Gates

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