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Ecobank Woos More Customers

Ecobank Uganda has taken a bold step of reaching out to potential customers in a move aimed at making the Pan-African bank grow further.

“Our teams are continuously on the move to reach you and your business to help you join our new world of digital banking,” Ecobank Uganda said on its official Twitter handle.

Ecobank staff wooing a potential customer to join the Pan-African bank

On Wednesday, the bank was at KIU, Ham Towers and in the Central Business District explaining to potential customers the unique products and services the bank offers.

Ecobank late last year introduced the best mobile app on the market that has made banking easy and convenient on phone 24 hours a day and 7 days a week. Use to send instantly, shop

It should be noted that Ecobank Uganda won “Bank of the Year” award in the East African region in 2017.

The Banker, part of the Financial Times, is one of the most recognised and widely respected trade finance titles.

Clement Dodoo, the Managing Director at Ecobank Uganda and the Executive Director, Annette Wabunoha Kihuguru have been credited for making the bank profitable.

The bank made a net profit of Shs813m in 2016, while loans advanced to customers slightly increased to Shs117.3bn, up from Shs116.9bn in 2015.

Customer deposits also increased to Shs213.9bn in 2016, up from Shs207.46bn, representing 3.1% growth.

The bank’s Non-Performing Loans (NPLs) and bad loans written off also reduced significantly.

In an interview with Business Focus,  Dodoo explained that the digitization that they have put on market will make a huge difference in terms of efficiency, asset growth, diversity, cutting costs and promoting financial inclusion.

“We are going to embrace agency banking, Islamic banking and bancassurance,” he said of the future.

“We shall continue to focus on customer service and being innovative on products that will enable the bank grow,” he added.

Ecobank is unique in the sense that it is a bank for Africans and run largely by people from across the continent.

It is a full-service bank providing wholesale, retail, investment and transaction banking services and products to governments, financial institutions, multinationals, international organisations, medium, small and micro businesses and individuals.


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Taddewo William Senyonyi
William is a seasoned business and finance journalist. He is also an agripreneur and a coffee enthusiast.

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