Betty Akia (Left) receiving a dummy cheque of Shs500,000 from Equity Bank Managing Director Gift Sonko
Betty Akia, a security guard at Equity Bank Uganda’s Church House branch, has been recognized for her exceptional customer care.
Equity Bank Uganda Managing Director, Gift Shoko proudly awarded Betty a cash reward of Shs500,000 as a token of appreciation on Friday, for going above and beyond in delivering exceptional customer service.
Betty’s dedication recently caught the attention of one of the bank’s valued customers, Margret Abwoyo, who shared her wonderful experience and praised Betty’s outstanding support.
The gesture underscores Equity Bank’s commitment to not only delivering exceptional financial services but also fostering a culture of excellence, recognition, and appreciation among its staff, regardless of their role.
“Betty represents the true spirit of Equity, where every team member, from the front desk to the security gate, plays a crucial role in delivering value to our customers,” said Shoko during the award ceremony.
