Analysis & Opinions

By Stephen Chikovore, Managing Director, Old Mutual Insurance Uganda When UAP Old Mutual officially rebranded to Old Mutual Uganda earlier this month, it marked the dawn of a new chapter in Uganda’s financial landscape. The transition, part of a broader Pan-African unification strategy, strategically positions Old Mutual Uganda at the

By Anna Namusoke Sserwadda Customer Service Month often appears as a bright spot on the corporate calendar, a time of celebration, appreciation, and energy. Yet its true value lies not in the activities we plan but in the questions it invites us to ask. What does it really mean to

President Museveni at the commissioning of the Kole-Gulu-Nebbi-Arua transmission line at Nebbi substation in August 2024 Members of Parliament continue to raise concerns about the delay in the implementation of energy-related projects in the country. A report by the National Economy Committee of Parliament cited the Energy Development Programme, which

Rest Assured! Minister Kasaija assured UAE investors of good investment environment The 4th Edition of the Uganda-UAE Business Forum has just ended in Kampala, with calls for commitments to stronger economic ties. The United Arab Emirates has increasingly been featuring among the top destinations of Ugandan exports and sources of

By Patrick Katende, Head of Service Centers at Uganda Baati Customer service has become one of the most defining measures of business success. We live in a time when the distance between a brand and its customer can determine its relevance, and where accessibility is no longer a convenience but

By Arthur Bagenze The importance of a thriving, legitimate economy cannot be overstated. This more so rings true in Uganda’s battle against illicit trade across multiple sectors, from day to day commodities such as cooking oil, electronics and other fast‑moving consumer goods to excisable goods like tobacco and alcohol. Illicit

By Innocent Agaba Too often, organizations equate strategy with documentation, a written plan that sits stored away in a computer folder or in the CEO’s book shelf. True strategy, however, is dynamic. It lives in decisions, guides culture, and informs how institutions adapt and grow. It helps organizations balance short-term

By Godfrey Sseruta Across Uganda, alcohol is part of the cultural connection, and, in many ways, the social lubricant that drives interactions, closes business deals and celebrates victories. It plays a role in everyday hospitality and economic growth. When enjoyed responsibly, it fuels celebration, supports local supply chains, and creates