Traders listening to URA Commissioner General, John R. Musinguzi
The Uganda Revenue Authority (URA) has met with traders from the Kampala Central Business District to discuss the implementation of the Electronic Fiscal Receipting and Invoicing Solution (EFRIS).
The meeting which took place at UMA Show Grounds follows concerns from traders about being penalized for not using EFRIS, which they say they do not understand.
URA rolled out EFRIS in January 2021 to address tax administration challenges relating to business transactions and the issuance of receipts.
Since then, the authority has been trying to get the business community to adopt the system and Ugandans to get used to demanding fiscalized receipts.
Despite the success of rolling it out, reports indicate that some traders who have acquired the Electronic Fiscal Devices or integrated with URA through the system-to-system approach are not fully using EFRIS for transactions.
John R. Musinguzi, the URA Commissioner General, demystified the system, emphasizing that it is not a new tax but a technology that simplifies the collection of value-added tax (VAT) and aids traders in proper record-keeping and stock management, as well as issuing e-receipts and e-invoices.
He advised the traders to issue proper receipts to customers if they could not use EFRIS so that URA can collect VAT from the sales.
“Although we will limit ourselves to the enforcement of EFRIS in Kikuubo, it is your obligation and responsibility to remit VAT. So, issue proper receipts bearing addresses, but not cash sales,” Musinguzi stated.
He commended the traders responding to URA’s call, noting that it’s through dialogue that issues can be resolved. “Fights and protests cannot bring solutions to the issues raised, but dialogue can,” he said.
Aside from not understanding the system, the traders raised concerns about corruption and high-handedness by URA staff. Musinguzi encouraged them to report such cases to the staff compliance division, which was set up to check integrity among staff.
Musinguzi noted that URA would increase sensitization and education campaigns to enable them to understand EFRIS and other tax matters.
Speaking at the engagement, Thaddeus Musoke, the Chairman of the Kampala City Traders Association (KACITA), emphasized the need to ensure a conducive environment for business continuity.
He commended URA for meeting traders whenever issues arise, adding that previous engagements have been beneficial.
In order to seek further redress for their issues, traders are scheduled to meet the President in April.
