Creditinfo officials and banking industry leaders in a group photo
Creditinfo, a global service provider for credit information and risk management solutions, has through its Ugandan subsidiary, Creditinfo Uganda CRM Ltd, rolled out its advanced fraud and identity verification platform in in the country.
The identity, know your customer (KYC) and fraud and ID solution integrates credit bureau data, government registries, and over two billion global device signals to enable real-time KYC checks and anti-money laundering (AML) compliance for financial institutions.
The solution features transaction monitoring for mule accounts and scams, plus device intelligence to prevent account takeovers, helping financial services reduce fraud risks while supporting seamless customer onboarding and financial inclusion in a rapidly digitizing economy.
This is aimed at supporting organisations in the country as they work to strengthen financial crime prevention at a time of rapid digital growth and evolving fraud risk.
It comes at a time when Uganda has made significant progress in recent years in strengthening its anti-money laundering (AML) framework, which enabled its removal from Financial Action Task Force (FATF) Grey list (increased monitoring).
But as the country’s digital payments landscape continues to expand, organisations confront a new and more complex set of fraud threats, with more advanced and organised digital based crime.
These require robust tools to manage risk without compromising the customer experience.
Creditinfo’s solution enables organisations to address this challenge by drawing on credit bureau data, government information services and other registries to establish trust in presented identities.
How it works
The platform combines identity proofing, digital risk signals and international and domestic watchlists to support strong KYC compliance and reduce exposure to fraudulent activity during onboarding and origination.
The Uganda rollout follows the successful deployment of the solution in Kenya in 2025, and forms part of Creditinfo’s broader global programme to improve financial stability, close AML gaps and support the development of secure digital economies.
The company says that the Ugandan version of the platform has been tailored to the specific needs and risk profile of the local market.
Since the solution’s initial launch, Creditinfo has expanded its capabilities to enable organisations to tackle an evolving range of financial crime threats.
In addition to due diligence on a new customer and safe credit disbursement nets, the platform now includes transaction monitoring capabilities that allow institutions to detect suspicious account activity and identify behaviours associated with mule accounts (fraudulent bank account).
It can also flag authorised push payment (APP) fraud linked to scams and surface unusual transactions within wider AML monitoring frameworks.
APP fraud is where a scammer tricks someone into sending money to them.The solution also strengthens account protection by detecting and preventing account takeover and application fraud.
This is made possible through advanced device intelligence and a global identity network drawing on more than two billion device data points, giving organisations the ability to identify suspicious patterns and build more resilient defences against emerging threats.
Rob Meakin, Director of Fraud and ldentity at Creditinfo, says that the rapid growth of digital financial services creates real opportunities for economic development, but it also increases exposure to sophisticated financial crime, which the company is now tackling.
”By bringing our fraud and identity solution to Uganda, we are helping organisations strengthen their ability to identify risk, maintain compliance and protect their customers, while still enabling secure and seamless access to financial services,” he says.
Established in 1997 and headquartered in London, UK, Creditinfo is a provider of credit information and risk management solutions worldwide.
Data protection and security
The platform is able to detect a fraudulent activity almost immediately due to its ability to gather as much i formation about persons involved as possible.
For example, from verifying that the National ID, the email address, the mobile phone and the phone number, belong to the person involved, and that they are still valid, stable personal information, the tax records and others, to determine creditworthiness.
While this means reading deep into ones personal information, both the company and the Bank of Uganda, the regulator, affirm that Creditinfo Uganda’s platform comply with the Data Protection and Privacy Act, 2019,and other related regulations.
Mackay Aomu, Director Non-financial Systems at Bank of Uganda says they reviewed the platform and its set-up and gave a no-objection to its launch, noting that it follows all relevant legal and regulatory frameworks.
“Its design complies with the Data Protection and Privacy Act and the issue of registration of persons I data protection regulations,” he says, adding that the solution is built on “secure and consent-based models within the law and aligns with the principles that we all firmly,as supervisors, that innovation should be responsible, lawful and auditable”.
He hails the platform as able to bring stability and strength fraud prevention through a fully integrated onboarding process especially for new customers.
The solution’s strength is expected from its ability to enhance consumer confidence as institutions can verify identity quickly and accurately, hence lowering risks to customers and enhancing access credit without compromising security, according to Aomu.
Mark Mwanje, Managing Director at Creditinfo Uganda, says: “In Uganda’s fast-growing digital economy, businesses need tools that protect them from fraud without making life harder for customers.
The platform is aimed at helping banks and other institutions cut down on fraud, make it easier for people to open accounts, and promote financial inclusion, while still meeting strict anti-money laundering rules required in Uganda.”
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