Robin Bairstow, the I&M Bank Uganda CEO
I&M Bank has introduced IMBRISK, a transactional solution that enables customers (new and existing) to deposit, withdraw, and transfer funds across I&M Bank branches in Uganda, Kenya, Tanzania, and Rwanda.
With this solution, customers can now seamlessly manage their funds and make transactions at any I&M Bank branch in the region, beyond the country where their account is domiciled.
With the East African Community (EAC) borders open to member citizens for visa-free travel and movement, IMBRISK now gives customers the freedom to access their finances seamlessly while conducting business or traveling anywhere in the region.
IMBRISK aims to address the challenges faced by businesses, cross-border merchants, frequent travelers, and professionals, who sometimes encounter delays or difficulties in accessing and transferring funds while outside their home countries, but still within the region.
According to Robin Bairstow, the I&M Bank Uganda CEO, the IMBRISK initiative is a result of the bank trying to have a deeper understanding of its customer needs.
“The IMBRISK is an important addition to the range of convenient banking solutions that our customers have already been enjoying. We have customers who engage in imports and exports business across the region, and need to move their funds as they trade. In addition to these businesses, many of our customers travel frequently, while some are expats, so ensuring easy access to their funds, wherever they are in the region is essential.”
Bairstow added that, with IMBRISK, I&M Bank is not just facilitating transactions; “we are empowering our customers to take full advantage of the opportunities within the East African region,” he said.
Annette Nakiyaga, the I&M Bank Head of Marketing and Corporate Communications, stated that IMBRISK is designed around convenience, flexibility, and speed, making cross-border banking simpler for everyone.
“IMBRISK gives our customers the confidence to move their money across the region knowing that every transaction is supported by I&M Bank’s secure and trusted infrastructure. It delivers the convenience they need, with the reliability and safety they expect from us,” she said.
The launch of IMBRISK is the latest in a series of innovative banking technology solutions, and service enhancements, that seek to offer the most comprehensive integrated banking solutions in the market.
