Left to right: Head Alternate channels & Cards Alvin Musinguzi, CEO Robin Bairstow, Executive Director & Chief Operations Officer Sam Ntulume, and Chief Business Officer Edward Gibson Nangono during the launch of the new banking system
I&M Bank has unveiled the Finacle Core Banking Solution System , a new banking system that is more roburst and versatile. This as the Bank continues to focus on innovation and customer-centricity in a bid drive growth, convenience, efficiency and an enhanced banking experience.
The Bank’s Chief Executive Officer, Robin Bairstow, told the media in Kampala on Tuesday that upgrading to the Finacle Core Banking Solution System gives “us a significant opportunity to drive customer acquisition through offering relevant products and services.”
“Finacle is a robust platform designed to significantly enhance our service delivery, ensuring greater efficiency and an improved customer experience. This will enable us to deliver innovation-led growth while leveraging technology to achieve operational excellence,” added Bairstow.
According to Bairstow, the Finacle Core Banking Solution System has a primary focus on usability and will improve customers’ banking experience.
“The new system is web-based, supports multiple currencies and enables hosting of all digital channels under one banking platform thus providing an omni channel experience,” he said.
Bairstow says that the new system will enable I&M Bank Uganda to offer end-to-end financial services and solutions, including but not limited to; digital account opening, deposits, loan payments, and trade finance, among others.
The implementation of the Finacle Core Banking Solution is another step towards I&M Bank Uganda realizing their strategic aspiration of becoming Uganda’s leading financial partner for growth, as well as re-emphasizing the Group’s brand promise; “On Your Side.”
The latest development reflects I&M Group’s aspiration of building a reputation as Eastern Africa’s leading financial partner for growth.
