dfcu bank has spoken out on the reported fraud at its Ntinda branch where a staffer was caught stealing Shs10 million off a customer’s account.
The employee in question is a one Elizabeth Kyosimiire, who reports say has been doing undetected thefts from customers’ entries since 2018 but her luck run out on Tuesday, May 12, 2020 when an EFT of Shs10mn approved from the head office was followed by another of the same amount in an apparent double entry, raising suspicion. The bank’s security systems were extrapolated confirming the obvious.
In a statement dated 15th May 2020, dfcu said: “Following reports by some online publications in respect to fraud, dfcu would like to clarify that investigations are ongoing into circumstances under which one of its employees, at the Ntinda branch, was involved in the fraudulent transfer of funds.”
It added: “The employee, in question, was apprehended on Wednesday 13th May 2020 and is currently aiding the police in the ongoing investigations.
The affected customer(s) have had their money refunded. This unfortunate incident is being treated as an isolated case. The Bank wishes to emphasize that it has a zero – tolerance policy towards fraud.”
A source said some staff members were withdrawing money from customers’ accounts to fix it on their personal accounts using defunct Crane bank accounts.
“As a result, the dfcu Bank branch in Ntinda was closed on Wednesday as the bank audited the extent of the theft,” a source said, adding: “As we talk now, the entire staff of Ntinda Tuskys branch is on indefinite suspension.”
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Both the Banks and customers need to be vigilant.